Support and questions regarding our range of products
It is important to us to be personally available to you. You can reach our phone support from Monday to Friday between 08:00 and 18:00 except on public and Bavarian holidays under:
+49 8024 4669905
If you would like to contact us by Email we offer you the following options in order to reach the right contact for your query.
Technical queries, e.g. errors in the software, performance issues, installation, administration of the network.
New user accounts
Handling, use of Invention Navigator
Questions regarding contracts, invoices
Questions regarding producs, corporate solutions, prices, offers
Consultation, test account
We regularly inform you with our Newsletter
- about new features in the Invention Navigator.
- about important changes in the patent field, which also influence your work with the Invention Navigator.
- about trainings and events.
- about planned server maintenance times.
- about unexpected events like delayed updates or temporarily occurring problems.
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