Support and questions regarding our range of products

It is important to us to be personally available to you. You can reach our phone support from Monday to Friday between 08:00 and 18:00 except on public and Bavarian holidays under:

+49 8024 4669905

If you would like to contact us by Email we offer you the following options in order to reach the right contact for your query.

Technical queries, e.g. errors in the software, performance issues, installation, administration of the network.
Ticket system with notifications once your query is processed and solved

New user accounts

Handling, use of Invention Navigator

Questions regarding contracts, invoices

Questions regarding producs, corporate solutions, prices, offers

Consultation, test account


Our Newsletter

We regularly inform you with our Newsletter

  • about new features in the Invention Navigator.
  • about important changes in the patent field, which also influence your work with the Invention Navigator.
  • about trainings and events.
  • about planned server maintenance times.
  • about unexpected events like delayed updates or temporarily occurring problems.

Subscribe to our Newsletter to be up to date all of the time. You can unsubscribe at anytime.